👋 'ello 'ello!

I’m Paul Slater

Senior Product Designer

Creative and analytical designer focused on aligning customer needs with business objectives.
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Case studies

Empowering novice users and driving revenue growth

143% uplift to usability score.
30% increase in customer interaction.

The Details page and its 40+ variants significantly contribute to company revenue. Novice customers felt unsupported and confused while navigating the page. After thorough research and co-design workshops, I redesigned the page, raising the System Usability Score from 50 to 85 and greatly enhancing the user experience.

Safety and privacy concerns for customer communication

Defined product mission and vision.

Customers were overwhelmed with conversations and safety concerns. Research and workshops introduced pre-filled prompts, privacy controls, and scheduling tools beyond messaging. This resulted in feature prioritisation, a roadmap, and descoped functionalities.

Boosting confidence for high-value online purchases

Increase in enquiry volume and in-store consultations

The client, a jeweller, had zero engagement ring sales after six months online. Testing revealed customers lacked confidence in purchasing high-value items without expert support. We recommended shifting to lead generation, implementing user-friendly language and enhanced support to increase engagement and conversions.

My story

I'm Paul,

I’m a customer-focused Product Designer with extensive end-to-end experience.

While Product Design is my primary focus, my skill-set also includes Creative Art Direction, Graphic Design, and illustration.

Here's a high-level timeline of my journey
2000s
London & Dubai
Studied Graphic Design, Fashion, and Illustration, earning a BA (Hons) degree.
Design and Art Direction for print in London before a briefly working in Dubai.
Returned to London to design and launch an interactive online magazine.
2010s
Sydney
I spent 9 months traveling through India and Southeast Asia before arriving in Australia.
Furthered my education at Award School and Tractor, specialising in digital design.
Became an Australian citizen.
Worked as an Art Director in advertising agencies and media companies across digital, print, and TV.
Completed a UX Design immersive course at General Assembly.
2020s
Adelaide
Worked hybrid and remote in Sydney.
Relocated to Adelaide during the pandemic, working remote for carsales out of Melbourne.
Practicing end-to-end product design, leading strategic initiatives.
Successfully redesigned one of carsales’ highest revenue-generating products.

Testimonials

Kasia Emmanuel

Product Designer at carsales

I had the privilege of working with Paul at carsales, where I saw his exceptional talent for connecting the dots and solving complex challenges. His design expertise is complemented by his genuine willingness to mentor and support others, creating an environment where everyone feels valued. Paul has been an invaluable mentor, always generous with his time and insights. Any team would be fortunate to have him.

Jedda Bradley

Snr Content Designer at carsales

Paul is a creative, confident, and analytical designer. Over the past year, he led a successful redesign of a high-revenue page across all platforms, resulting in increased leads. Paul is a mature leader who fosters great teamwork and maintains momentum on long projects. Plus, he brings grace and humor to every interaction.

Ashleigh Lay

Junior Product Design at carsales

I’m grateful to have worked with Paul at carsales. He’s an exceptional designer, leader, and mentor with a strong attention to detail. Paul’s strategic thinking and ability to guide others have greatly influenced my growth as a product designer. I highly recommend him—he won’t disappoint!

Jen Turner

Project Manager | Scrum Master

As a Design Director at Bapple, Paul was instrumental in establishing theory-based approaches to clarify business needs and opportunities. His creative and strategic thinking sparked productive discussions, earning clients' trust through his humility and respect. Paul also improved team efficiency with operational templates and was a generous mentor, always supportive and encouraging. I highly recommend him.

Nicholas Tan

Founder – Mad Cow Project

“I was impressed by Paul’s blend of strategy, research and design skills. Having led a HCD team professionally, I recognise that these are three very different skills.

Ron Lui

UX Design Lead

“Paul is a stealthy creative and a diligent researcher who actively interprets user needs, and crafts spiffy designs with a jolly flair.“

Frances Atkins

Co-Founder – givvable

“Paul did an amazing job working through some interesting and challenging social behaviours for our web app.”

👋 let's talk about our future collaboration

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